Then later in Muskogee i made Res Sales appts with owners and visit with appt ,HVAC providers like Harold and employees some,helpn.them in some way, to help them in their busines,lime ultimately move boxes. When I was employed with OGE, I got go out and talk to customers we cud not satisfy over the phone. I hope someone reads this and does something to help or at least make us feel better. They tried to send someone else to my house and charge another fee. Kyler is trash, but Sears is worse because they did nothing to fix the problem. I've gone through heck and high water to get this "resolved" and I am still w/o my appliance. I did not see nor did I sign either sheet. Kyler also took the liberty of signing the paperwork for the estimate and completed repair. Not what Kyler told me was going to happen and I was surprised, but I saw it coming. Again, what does that have to do with cleaning the mess you made? Afterwards, I get an email saying the job is complete and the ticket is closed. I asked Kyler if he was going to put the machine back together and he told me he would not recommend using the machine. What I did not understand was how Kyler left my appliance in pieces and DID NOT attempt to put it back together. Kyler explained he could not complete the job, but would order the part and come back, which I understood. Kyler took apart my system, which did work, but when it was discovered a motor was missing Kyler quickly got up as if he was finished. While not the fault of the tech, everything else is on the tech.
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